How It Takes a Village Software and Services, Inc. collects, uses, and protects your information.
It Takes a Village Software and Services, Inc. ("iTAV," "we," "us," or "our") is a healthcare technology company headquartered in the United States. We develop SMARTOps, a demand and supply intelligence platform purpose-built for government-sponsored health plans, including Medicare Advantage, Medicaid, and ACA plans.
This Privacy Policy applies to information collected through our website at itavss.com and any related services, demos, or communications (collectively, the "Services").
We collect only what we need to provide our Services and respond to your inquiries.
Information you provide directly:
Information collected automatically:
iTAV does not collect, store, or process Protected Health Information (PHI) through this website. Our platform requires only minimal personally identifiable information (PII) to get started.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
iTAV operates in the government-sponsored health plan space. We take healthcare data obligations seriously.
On our website: No PHI is collected through itavss.com. Contact forms, demo requests, and analytics collect only standard business contact information.
Within the SMARTOps platform: When health plans use SMARTOps, any data processing occurs under a Business Associate Agreement (BAA) in accordance with HIPAA requirements. SMARTOps is designed to operate on de-identified plan data, requiring minimal PII to deliver its full analytical value.
If you have questions about data handling within the SMARTOps platform, please contact us directly at info@itavss.com.
We do not sell your information. We may share it only in the following limited circumstances:
All third-party service providers we use are US-based or subject to US data protection standards.
We take the security of your information seriously. iTAV implements industry-standard administrative, technical, and physical safeguards to protect data against unauthorized access, disclosure, or destruction.
No method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately at info@itavss.com.
Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use the site.
Types of cookies we use:
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. We do not use cookies for cross-site advertising or behavioral profiling.
As a US resident, depending on your state of residence, you may have the right to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at info@itavss.com. We will respond within 30 days.
Our Services are designed for business professionals in the health plan industry. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, contact us at info@itavss.com and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our Services following any update constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests related to this Privacy Policy or the way we handle your information, please reach out:
We're committed to transparency. Reach out and we'll respond within 30 days.
Email info@itavss.com